Frequently Asked Questions
Yes! We are insured with an "A" rated insurance company. We are happy to provide proof of insurance upon request.
Inflatables cannot be used in the rain or if winds are in excess of 15mph. For safety reasons, we do not deliver when it is raining or if there are high winds. If your inflatable needs to be cancelled due to inclement weather, we will issue a full refund. If there is a possibility for inclement weather, we will call the day before your event to discuss the weather conditions and give you the option to cancel or reschedule your reservation. If the inflatable is delivered and the weather later turns inclement, no refund will be issued.
You can keep most rentals for any 1-6 hrs. Some restrictions apply to units.
1. There must be adult supervision at all times that children are in or around the inflatable.
2. Keep the number of children in the inflatable at or below the number indicated on the Safety Rules. Please group children by age, size or height.
3. No shoes, eyeglasses, jewelry, toys or objects of any kind.
4. No food, drinks, gum, candy, confetti or silly string in the inflatable. These items can cause permanent damage to the unit.
5. No wrestling, tumbling or flipping. Serious back, neck or knee injuries can occur.
6. No climbing on the netting or walls of the inflatable or pulling the inflatable down.
7. No pets allowed in or around the inflatable.
8. No water or fire near the inflatable.
9. Do not move the inflatable from the set-up location.
10. Do not allow kids to play behind the inflatable or around the blower.
The lessee is responsible for supervising the safety and conduct of all participants in and around the inflatable at all times. Safety of all participants is the responsibility of the lessee and the person supervising. Safety rules need to be read and understood by all people supervising. Participants should not, at any time, be allowed to do anything that is prohibited by the safety rules. Disregarding the safety rules may result in physical injuries to participants.
Yes. We require a 50% non refundable deposit.
Yes! We are insured with an "A" rated insurance company. We are happy to provide proof of insurance upon request.
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